About Us

About Value Crate

Big-store selection. Neighborhood-store service.

Value Crate is an independent online marketplace based in Rochester, New York. We bring together everyday essentials for the home, kitchen, yard, garage and family - the things you would normally drive across town for - at prices that don't need a membership card.

Every order ships from the U.S., arrives with tracking, and is backed by a 30-day return policy. If something arrives damaged or never shows up, we replace it or refund you in full - at no cost to you.

Our story

We started in 2018 as a small local outlet at 14 Woodward Street, Rochester, New York 14605, United States, buying overstock and closeout inventory from distributors and passing the savings on. Customers kept asking us to ship, so we moved the whole operation online. Today we list thousands of products across home, patio, tools, electronics, sports and more - all shipped from U.S. warehouses.

We're a small team. A real person picks your order, checks it, and answers your email - usually the same business day.

Honest pricingThe price you see is the price you pay. Comparison prices show what the item sold for before the markdown.
Fast, tracked shippingOrders leave our warehouse in 1-2 business days and arrive in another 3-7 business days. Free shipping on orders over $75.
Easy returns30 days to change your mind. Damaged, wrong or missing items are replaced or refunded on us.

Contact

Trade name Value Crate
Address 14 Woodward Street, Rochester, New York 14605, United States
Email support@valuecrateaz.com
Hours Online orders 24/7 · Support Mon-Fri, 9 AM - 5 PM ET